GuestPoint® in the Media
Casting a wide net for revenue
It is easy for a motelier to fall into a trap thinking “I have a website and I’ve listed with some online sales channels – I’m covered online”. However, this is far from the truth and has “missed revenue opportunities” written all over it. The ways motels make revenue has changed significantly over the last few years, and continues to change. Running my own motel, I find it essential to keep up to date with web trends to make sure I am marketing my motel in places that will attract bookings. Who takes a colour ad in the Yellow Pages anymore? It is important to understand, at a broad level, where the market is moving and adjust your marketing strategies accordingly. Read the full article in the Motel Owners Journal.
Maximising your revenue just got easy
Maximizing every opportunity to increase revenue is a time consuming, yet necessary business activity. Every unsold room in your property tonight is lost income, never to be realised. How much lost opportunity do you experience because of time restraints or not having a simple method to manage this automatically? Read the full article in the Motel Owners Journal.
Global Business Excellence Award Winner
Centium Software wins a Global Business Excellence Award for Outstanding New Product.
International based software company, Centium Software, was awarded a Global Business Excellence Award for its innovative accommodation property management software, GuestPoint®.
Commenting on Centium Software, the winner in the Outstanding New Product category, the chairman of the judges said: "Centium Software discovered there was a gap in the market for booking systems for small hotels when it bought a small 4-star hotel itself. On realising that the existing booking system was archaic, it searched the market for software for booking systems for small hotels only to find nothing on the market. Spotting a new opportunity, it then set to work and produced its own product, GuestPoint®"
Mr Trevor Gardiner, CEO of Centium Software, said, "We are honoured to win the Global Business Excellence Award. It is further recognition and acknowledgment that our technology innovations in the accommodation sector are of real-world benefit to our customers. GuestPoint® empowers accommodation properties around the world with tools to efficiently and easily manage their online, and offline, business in one simple to use system," Mr Gardiner added.
Geared specifically for smaller properties, GuestPoint® increases online revenue, streamlines customer marketing and delivers excellent customer service to guests, and includes secure PCI compliant credit card processing, Facebook integration and a host of other features.
Centium Software has offices in Australia, the United Kingdom and United States, servicing customers in the UK, Europe, North America, Africa and the Asia Pacific.
Centium Software releases Version 4 of its multi award winning GuestPoint®
Centium Software has released Version 4 of its accommodation management software, GuestPoint®. With a new range of features, including the simple to use RevenueMaximiser™ to manage revenue in high and low periods, GuestPoint® is a complete system for small properties, providing an affordable and easy to use system to gain, and keep, the competitive edge.
"Version 4 contains a number of new features that are aimed at either increasing revenue at a property or streamlining the way our customers use GuestPoint®," Centium Software's CEO, Trevor Gardiner, said. "The new features are the result of valuable feedback provided by our clients, as well as monitoring industry trends."
GuestPoint® Version 4 includes integration with Facebook, with a simple to set up 'Book Now' page to tap the potential market of over 900 million Facebook users.
Centium Software wins Silver Stevie® Award in 2012 International Business Awards
International based software company, Centium Software, was named the winner of a Silver Stevie®
Award in the Best New Product or Service of the Year - Software category in the prestigious 9th Annual International Business Awards today.
More than 3,200 nominations for the Stevie Awards, from organizations of all sizes and in virtually every industry, were submitted this year for consideration in a wide range of categories from more than 50 nations and territories. The International Business Awards are the world’s premier business awards program.
Centium Software won the award in the Best New Product or Service of the Year - Software category for GuestPoint®
, its innovative accommodation property management software. Mr Trevor Gardiner, CEO, of Centium Software, said, “We are incredibly honoured to win the Silver Stevie in the International Business Awards for our GuestPoint®
software. This highlights that our technology innovations in the accommodation sector are of real-world benefit to our customers.”
empowers accommodation properties around the world with the tools to efficiently and easily manage their online and offline business in one simple system, without duplicated effort,” Mr Gardiner added. Other innovations include guest relationship management, secure PCI compliant credit card processing, and other features geared specifically for smaller properties.
Centium Software has offices in Australia, the United States, and United Kingdom and services customers in Europe, North America, Africa, and the Asia Pacific.
Stevie Award winners were selected by more than 300 executives worldwide who participated in the judging process this year.
“Entries to the International Business Awards grew substantially this year,” said Michael Gallagher, president and founder of the Stevie Awards. “Despite slow economic conditions in much of the world, the quality of nominations was outstanding, demonstrating that there are many companies that are innovating and growing regardless.”
Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA
Increasing online bookings at your property
Until a few years ago, we relied heavily on our display ad in the Yellow Pages for guests to find our property, give us a call and make a booking. Today we rely primarily on being found on the internet. Feel like your property is a needle in a haystack? Read the article published in Motel Owners Journal
December 2011Tapping Your Guest Gold Mine
Did you know there is a proverbial gold mine sitting behind your front desk just waiting to be tapped? With every booking received, every check-in made and even while your guests are in-house, you collect an abundance of information about them - where they come from, the reason for their stay, how they found you, their contact details, their room, price and booking preferances, how much they spend, and, even more specific information such as their favourite beer! Read the article published in Motel Owners Journal
A Practical Guide to Credit Card Security - Motel Style
There is a lot of confusion about credit card security and Payment Card industry (PCI) compliance and how this applies to motels. Before we solve the problems of the world (well, at least credit card security for your motel), it's worth understanding the problem. Read the article published in Motel Owners Journal
GuestPoint® announced as a winner in the 2011 Consensus Software Awards
The Consensus Awards identify the most innovative software in Australia and New Zealand. They are endorsed and supported by Austrade, NZ Trade & Enterprise, Australian Computer Society and New Zealand Computer Society.
The 2011 Consensus Software Awards were presented on Wednesday 9th November by The Hon Malcolm Turnbull, Shadow Minister for Communications & Broadband.
"GuestPoint® by Centium could well be the most elegant yet practical solution for managing an accommodation business on the market today.
Clearly designed with usability in mind, it met all the criteria for a Consensus Award: refreshingly innovative in its highly attractive user interface, integrating seamlessly with the essential Internet booking and other systems necessary in the modern hotel business, and with all the business process features for reliably delivering accommodation services and more.
Of particular merit is that the product creation included extensive customer input; the developers run a hotel and the programmers even spent time on the reception desk! The judges commend Centium for their comprehensive approach to delivering a product we are convinced is, and will be, a delight to their customers."
Centium's award winning property management system, GuestPoint®
now integrates with SiteMinder's Channel Manager. David Williams, General Manager Sales & Marketing, SiteMinder said, "We are delighted to announce our partnership with Centium and look forward to a successful relationship moving forward." More...
Centium Software and Seekom are pleased to announce the completion of the property management system integration to GuestPoint®. "We are delighted to partner with such a highly professional company as Centium," said Simon Casey, Managing Director of Seekom. "Integrated channel management is a must have and this integration will provide Centium's customers with a 'set and forget' method of connecting to over 60 sales channels world wide." More...
Today, more than ever, you need to connect and communicate with your guests who are caught in the fast online-lane, with a smorgasbord of competition at their keyboard fingertips and a tough economy that has changed spending patterns on travel and accommodation. More...
When Centium Software embarked a year ago to rewrite its well established Motelier software, the company took a very fresh approach. More...
Centium Software announced winner in prestigious State and National 2011 iAward
Australia's three peak IT industry bodies: The Australian Computer Society (ACS), Australian Information Industry Association (AIIA) and the Pearcey Foundation announced the winners of Australia’s premier technology awards program, the 2011 iAwards, on Thursday night, 4 August.
Brisbane-based Centium Software won the National Tourism and Hospitality company category award for technology innovation with its newly released GuestPoint® property management software for small to mid-sized accommodation properties. Centium won the Queensland State iAwards in July 2011 and went through to win the National iAwards last week.
The 2011 iAwards honours both companies at the cutting edge of technology innovation as well as leading professionals across the industry. Most importantly, the iAwards honours the achievements of home-grown Australian innovators with a clear view of companies leading ICT in Australia and the quality of innovation being produced.
“Winning the iAward for our GuestPoint® software gives us confidence that our innovations are of real benefit and give us great credibility as we go into international markets,” Centium’s CEO Trevor Gardiner said.
GuestPoint® won the national iAward for a number of key innovations including hybrid sync technology that lets regional small accommodation properties compete and sell their inventory real-time online yet manage all of the back of house functions locally. Other innovations include guest relationship management, a secure credit card vault and other features geared specifically for small regional properties.
“GuestPoint® is all about empowering small properties with the tools to efficiently and easily manage their online and offline business in one simple system, without duplicated effort,” Mr Gardiner added.
In November, Centium Software will join other National category winners to represent Australia in the Asia Pacific ICT Awards (APICTA) being held in Pattaya, Thailand.
Trends and PMS
What looked like a fad 10 years ago when companies like Wotif launched into the market place, giving travelers their first taste of booking accommodation online has evolved into a permanent behaviour-changing trend. One property surveyed in south Brisbane, with a mix of corporate and leisure travellers reported a 345% increase in their online bookings from 2009 to 2010. More...
The Rapidly Evolving World of PMS
The day-to-day issues facing accommodation properties have changed, in a market that has embraced 24/7, real-time demand with property managers needing to rapidly understand, monitor and respond to new reservation trends. Property management systems, like most software systems, need to evolve to give property managers the tools to meet these changing needs. More...